A women's health clinic in Bromsgrove has been rated 'outstanding' at its latest inspection. 

The Care Quality Commission (CQC) gave VHK Women's Health Clinic the top rating at its inspection in June and July. 

The medical clinic, which is located at BHI Parkside on Stourbridge Road, provides consultations, treatment and advice by experienced doctors specialising in the treatment of menopause symptoms. 

Following the inspection, the service has been rated outstanding overall as well as for being effective and well-led by the team. 

It has been rated good for being safe, caring and responsive. 

Craig Howarth, CQC deputy director of operations in the Midlands, said: "When we inspected VHK Women's Health Clinic, we found a service where managers and staff went the extra mile and people received the best possible care. 

"The provider was fully committed to treating people as individuals and providing them with a bespoke service tailored to their needs. 

"They also put in place a proactive and positive culture of safety based on openness and honesty. 

"We heard people felt valued and respected as they received both physical and emotional support from the doctors who treated them with kindness and compassion."

This is the clinic's first inspection since they registered and it has no previous rating. 

Mr Howarth added: "Staff understood their responsibility to safeguard people from harm and they had processes in place to learn from events and incidents which occurred, sharing the information with external agencies in a timely manner. Any concerns about safety were fully investigated. 

"The provider understood the local community and how treatment needed to be individualised and delivered in a way that meets people's needs. 

"They ensured care was joined up, flexible and supported people's choices by working with other professionals so people received person-centred care in a timely and seamless way. 

"All staff should be extremely proud of the care they're providing to people using the service. They clearly work hard to provide exceptional care and other providers should look at this report to see if there's anything they can learn."